Currently, traditional sales processes such as bookkeeping are outdated, cumbersome and risky. Therefore, the use of a software that supports handling activities in the sales process is a necessity. An ERP ordering system can help businesses set up a consistent sales process, increase productivity and manage easily.
ERP ordering system
General overview of ERP ordering system
An ERP (Enterprise Resource Planning) Ordering System is the heart of your ERP system in business technology. It holds all the key data used to keep your business operating and growing.
The ERP ordering system will automatically record the entire ordering process, including your customers, your products, your pricing, your inventory, your sales and payment history – all of this data lives in your ERP system so you can efficiently transact your business.
Compare it with traditional order management
Traditional ordering is also known as direct buying, buying offline, that allows customers to see, touch, feel the products at your fingertips and receive them instantly without waiting. But the traditional ordering system will have many disadvantages such as being limited in space and time.
Modern ordering system is a breakthrough in building business processes. It allows customers to have a wide range of choices. From clothes to food, car parts to scientific equipment… They shop flexibly from anywhere, at any time. With just a few clicks right at home, at work… you have sold thousands of orders in a short time.
The order management system with intelligent features will automatically record orders, save customer information and transfer to the order processing department. This process will be repeated without errors, confusion like working with books.
Especially for medium and large businesses, large orders or e-commerce businesses, the management accounting erp system will be an effective tool to help you process orders and implement sell processes.
The goal of ERP ordering system
The goal of the Ordering Management module in ERP is to meet the actual Procurement Management goal with the following 5 principles:
– Right item: This is the most important and basic requirement of the procurement of goods, meeting the requirements of the production department and the sales department.
– Correct amount: means no excess or shortage of goods. Ordering the wrong quantity will seriously affect customer demand, production schedule, capital fluctuations, ..
– Right price: Including retail price, wholesale price, promotional price, discount price for VIP customers, import price, export price, ..
– On time: This is a particularly important criterion. Importing goods and materials at the right time (not too early, not too late) will reduce inventory days and meet production and delivery schedules…
– Accurate order information and delivery status: Reduce the need to enter multiple data entries such as the same shopping information.
Key benefits of order management ERP software
Know the true costs of items
Detailed tracking of quotes, orders, invoices, … of each specific sales group. In particular, the tool proved to be very effective when helping sellers save information about promotional prices and discounts.Ensure that each transaction with the customer is correct, without confusion.
ERP ordering system help reduce order times
It speeds up all your customer related processes and also allows staff to work quickly to process customer orders. With an ERP ordering system, online and offline orders are quickly created, customized and completed with just a few clicks.
Improve customer service
ERP software helps to store full information about customers (personal information, purchase history, debt, invoices, status of invoices, customer class & promotion history),… ) to help customer service staff easily search on the system.
The software easily categorizes customers, helping staff plan to take care of each specific customer group according to their needs. This will help increase professionalism and promote effective sales.
Let users access to Real-time information
ERP’s real-time reporting allows you to access your company’s performance at any point in time and get accurate, up-to-the-minute information. In fact, ERP systems provide information about orders, sales, product quantities, inventory, and salespeople in the form of up-to-date reports. This will enable you to make faster and more accurate decisions.
Steps in the ordering process in an ERP system
Order processing in an ERP system consists of five main steps from placing an order to when the customer receives the product.
ERP ordering system will receiving orders
When customers learn about your products and have a need to purchase, they will make a detailed order (including item, item quantity, shipping details and delivery address) and send it to the system.
If the customer places an order on the website or e-commerce platform, the order will automatically jump to the processing center on the ERP system for the staff to receive. For customers who order via hotline, fanpage or email or buy directly, the sales staff will have to create a new order on the system and enter the data.
Check inventory
All this activity will be automated using the ERP system, instead of manual data entry. Employees can view all information about warehouses and orders quickly on the system.
Item selection, sorting and packing
After determining enough goods to be released in the warehouse, the staff will proceed to classify and pack the products. This process includes weighing packages and labeling the recipient’s address and any necessary delivery instructions. Finally, the warehouse keeper will ship the goods and make the delivery note on economic order quantity in the ERP system.
Invoice – Complete payment
The ERP system will generate a receipt confirming receipt of money from the customer and close the order. For previous customers, the ERP system will set up a voucher confirming the amount paid by the customer and close the order quickly. Order completion information will be updated right on the ERP system.
Shipping
The process of delivery orders to their final destination. Including providing tracking code so that customers can access accurate information about order status. Also staff will provide real-time support while the order is in transit and after the sale is complete.
Conclude
ERP ordering system is a powerful management tool that helps your business focus on efficiency and productivity. It only takes 3 minutes to learn about Monsterodoo , you will have the right solution at a very reasonable price. If you need any further information for ERP, please do not hesitate to contact us!
